Terms and Conditions
Last updated: 10 Oct 2026
1. Services and bookings
Appointments are subject to barber, branch, service, and time availability. Customers must provide accurate booking and contact information.
2. Home service
Home service is available only in supported areas and may include a transport fee. Customers must provide a safe and accessible service location.
3. Payments
Payment methods depend on current SYXT configuration. Orders or bookings may remain pending until payment or offline confirmation is completed.
4. Cancellations and rescheduling
Cancellation and rescheduling are governed by the notice periods displayed during the customer workflow.
5. Product orders
Product fulfilment depends on stock availability. SYXT may contact the customer where fulfilment details require clarification.
6. Acceptable use
Customers must not misuse the platform, attempt unauthorized access, submit false information, or interfere with operations.
7. Contact
Questions may be sent to info@lucent.co.tz.